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Freestyle Libre Sensor Error Try Again

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READER DOES Not Power ON. Problem:

Reader does non power on after y'all printing the Dwelling Push or insert a examination strip

Information technology may mean that the Reader battery is as well depression and yous will need to charge the Reader. It may too hateful that the Reader is exterior of its operating temperature range. Yous need to move the Reader to a temperature betwixt 10 °C and 45 °C and and then try to power it on.

If the Reader however does not power on subsequently trying these steps, contact Customer Service.

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Issues AT THE SENSOR Application SITE. Problem:

This may mean that the site is not gratuitous of clay, oil, hair or sweat. Following the beneath steps may help:

  1. Remove the Sensor.
  2. Consider shaving and/or cleaning the site with soap and water.
  3. Follow the instructions in Applying and Starting Your Sensor sections

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Skin irritation at the Sensor application site

This may exist caused by seams or other constrictive article of clothing or accessories causing friction at the site. Ensuring that zippo rubs on the site will help.

You lot may be sensitive to the adhesive material. If the irritation is where the adhesive touches skin, contact your health intendance professional to place the all-time solution.

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Issues STARTING YOUR SENSOR OR RECEIVING SENSOR READINGS. Displays:

This may mean that Sensor is not ready to read glucose. Await until the 60 minute Sensor start-up menses has completed.

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This may mean that the Reader is not held shut enough to the Sensor. Hold the Reader within 4 cm (1.5 inches) of the Sensor and bring the screen of the Reader close to the Sensor.

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This may mean the Sensor life has ended. Apply and start a new Sensor.

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This may mean you scanned a new Sensor before your previous Sensor ended. Your Reader can merely be used with i Sensor at a fourth dimension. If you start a new Sensor, y'all will no longer be able to scan your onetime Sensor. If you would like to brainstorm using the new Sensor, select "Yeah".

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This may mean that the Reader was unable to communicate with the Sensor. Try scanning again.

Note: You may need to move away from potential sources of electromagnetic interference.

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This may mean that the organization is unable to provide a glucose reading. Try scanning again in 10 minutes.

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This may mean your Sensor is too hot or too cold. Move to a location where the temperature is appropriate and scan again in a few minutes.

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This may mean your Sensor was started by another Reader. A Sensor tin can only be scanned by the Reader that started information technology. Browse the Sensor again with the Reader that started it. Or, apply and start a new Sensor.

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This may mean that your Sensor tip may not be under your skin. Try to start your Sensor again. If Reader displays "Cheque Sensor" again, your Sensor was not applied properly. Apply and first a new Sensor.

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This may mean the System has detected a trouble with your Sensor. Use and start a new Sensor.

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Blood GLUCOSE OR KETONE ERROR MESSAGES. Error Bulletin:

The temperature is too hot or too cold for the Reader to work correctly. Follow the below steps:

  1. Move the Reader and test strips to a location where the temperature is within the examination strip operating range. (See exam strip instructions for use for the advisable range).
  2. Wait for the Reader and test strips to accommodate to the new temperature.
  3. Repeat the examination using a new examination strip.
  4. If the fault reappears, contact Customer Service.

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Reader error. Follow the below steps:

  1. Plow off the Reader.
  2. Echo the examination using a new exam strip.
  3. If the mistake reappears, contact Client Service.

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Blood drop is too small. or Wrong test procedure. or There may be a problem with the test strip. Follow the below steps:

  1. Review the testing instructions.
  2. Repeat the examination using a new test strip.
  3. If the mistake reappears, contact Customer Service.

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The claret glucose level may be too high to be read past the organization. Or, there may be a problem with the test strip. Follow the beneath steps:

  1. Echo the examination using a new test strip.
  2. If the error reappears, contact your health care professional immediately.

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Claret was applied to the test strip as well shortly. Follow the beneath steps:

  1. Review the testing instructions.
  2. Repeat the test using a new test strip.
  3. If the fault reappears, contact Customer Service.

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The test strip may non be compatible with the Reader. Follow the below steps:

  1. Cheque that you are using the right test strip for the Reader. (See examination strip instructions for use to verify your strip is compatible with the Reader).
  2. Repeat the test using a test strip for apply with your Reader.
  3. If the error reappears, contact Client Service.

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Test strip may be damaged, used, or the Reader does non recognise it. Follow the beneath steps:

  1. Cheque that you are using the correct test strip for the Reader. (Come across test strip instructions for use to verify your strip is compatible with the Reader).
  2. Repeat the test using a exam strip for utilize with your Reader.
  3. If the error reappears, contact Customer Service.

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Reader Fault. Follow the below steps:

  1. Turn off the Reader.
  2. Repeat the examination using a new test strip.
  3. If the fault reappears, contact Customer Service.

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Issues CHECKING YOUR BLOOD GLUCOSE OR KETONE. Problem:

The Test strip is not inserted correctly or not inserted fully into the strip port.

With the 3 black lines facing up, insert the test strip into the strip port until information technology stops.If the Reader still does not start a exam, contact Client Service.

Reader bombardment is too depression.

Accuse the Reader.

The test strip is damaged, used, or unrecognizable by the Reader.

Insert a new FreeStyle Optium test strip.

Reader is outside of its operating temperature range.

Move the Reader to a temperature betwixt 10 °C and 45 °C and then effort to power it on.

Reader is in a power saving fashion.

Press the Home Button and then insert a test strip.

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Blood sample is too small.

  1. Run across test strip instructions for use for re-application instructions.
  2. Repeat the test using a new examination strip.
  3. If the test however does non start, contact Client Service.

Sample practical later on the Reader turned off.

  1. Review the testing instructions.
  2. Repeat the exam using a new test strip.
  3. If the examination all the same does non offset, contact Customer Service.

Problem with Reader or exam strip

  1. Echo the test using a new test strip.
  2. If the test however does not get-go, contact Customer Service.

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Source: https://www.freestylelibre.com.au/trouble-shooting

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